At Shiftella, every piece is carefully inspected before dispatch. However, if there's an
issue, we're here to help.
Returns
• The product is unused.
• Original tags and quality seal remain attached.
• The item is returned in its original condition.
• Return request is raised within 48 hours of delivery.
Products with removed quality seals or missing tags will not be eligible for return.
Exchanges
• Size issues (subject to availability)
• Manufacturing defects
Non-returnable
• Been worn
• Been washed
• Perfume or makeup stains
• Missing tags
• Removed quality seal
Refunds
Refunds will be processed within 5–7 business days after quality inspection.